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Putting Clients In Their Place

Posted by Valencia on July 8th, 2008

Over the weekend Men with Pens wrote a great post, “Should You Turn Off Your Telephone?” When I initially read the title I thought the post would offer tips on how to stay on task and avoid distractions. But it went in a completely different direction…a good direction.

I’ve always felt that some clients don’t respect our time. Telecommuters have a family, and we definitely have other interests outside our work. The same way a traditional employer clocks out at five and is able to enjoy his evening, weekend, or holiday time-off without interruption, telecommuters have the right to enjoy this same luxury.

Some clients haven’t gotten this memo.

And if you’ve ever given your telephone number to a client, I’m probably preaching to the choir. I’ve worked with quite a few self-involved, egotistical manics, in which I’ve regretted giving them my e-mail address, let alone my phone number.

Happily, the few (very few) clients who have my direct line haven’t abused this privileged, and they are just as satisfied as I am to communicate through e-mail.

They get straight to the point, I give them what they want, and we avoid the whole “awkward small talk.”

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Reader Comments

I recently faced this issue. The owner of one of the websites I write for he emailed me stating that he wanted me to post every day. I emailed him back including the original email I had sent to him when I accepted the job. In that email I specifically stated I would not work every day but would write at least twenty times each month.

I’ve gone over twenty posts monthly, but I’m not about to be tied into working daily. I also suggested that he hire another writer if he is looking to increase the momentum for that particular websites. Although the pay is very good I doubt that I’ll be with them next year.

I’m glad I could surprise you with the angle of that post. I found it interesting - everyone was saying, “Thank you for saying what we couldn’t” in the comment section. Apparently the phone issue is a bigger one than I expected.

Thanks for the link and your thoughts!

@Opal: I understand your situation. While we enjoy writing, it’s nice to have a break. Likewise, I recently turned down a blog opportunity that would have required a post everyday, including the weekends. It was tempting, but I knew it would get old soon.

@James: Thanks for stopping by! That was a good post! Maybe a few clients will stumble on it and recognize their annoying behavior. :-)



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